webinar register page

Webinar banner
Your Customer Experience in the New Dine In Reality
Join Holly Stiel, Hospitality and Customer Service expert, for a Webinar to show restaurant owners/managers how they can merge COVID-19 government guidelines with hospitality best practices. Holly, founder of Thank You Very Much, Inc., has worked with clients renowned for their distinctive service such as Disney, Nordstrom, AVEDA, American Express and Hilton Hotels and Resorts. During this Webinar, Holly will present ideas you can use to embed proven hospitality best practices into the government guidelines for COVID-19.
Topics covered include:
Communicating positively with vocal, verbal, and visual signals
Saying “No” effectively using The Wings of No™
Incorporating hospitality into:
Social Distancing
Wearing Masks
Hand Sanitizing Stations
Creating a COVID-19 Concierge type position to work the room
Escalating situations with customers





The information provided in this webinar and any supplementary materials provided are intended for educational and informational purposes only and does not constitute professional financial or legal advice. By registering for this webinar, you accept and agree to the full disclaimer available at https://zoom.asksbdc.com/SBDC_Webinar_Disclaimer and that under no circumstances shall the named parties be held liable for any claims, losses, or damages arising out of or in any way related to the information provided in this webinar and/or the registrant’s use of or reliance on said information. 
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.

Mar 1, 2021 02:00 PM in Pacific Time (US and Canada)

* Required information
Loading

By registering, I agree to the Privacy Statement and Terms of Service.

Register